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information advisor

  • Customer Service
  • Cheltenham
  • £20000 per annum
  • Permanent
  • Full Time
  • I/F-Lisa-1P
  • 13 Sep 2017
  1. Jobs in Gloucestershire from Office Angels
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Our Client based in Cheltenham is looking for two Call Centre Operatives on a full time permanent basis.

The main duties of the role are:

* Taking and managing a high level of calls, whilst maintaining a professional telephone manner and dealing with difficult customers.
* A range of administrative duties, data input and general administration.
* Deal with incoming / outgoing post
* Log enquiries in a internal database
* Ensure payments from customers are logged and sent for processing
* Process and respond to enquiries within expected timeframes

Skills and attributes our client is looking for:

* Fluent verbal and written language in English
* Excellent interpersonal, verbal and written communication skills
* Preferably educated at a Graduate level
* Good customers Service skills
* Motivated, positive and enthusiastic with a flexible approach
* IT literate and familiar with Microsoft packages
* Experience of working successfully to deadlines and high quality standards.

This role will be paying on a full time basis £18k-£20k.

If you are interested in this role please email a CV to lisa.newman

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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